Deco mesh doesn't make wifi better and my computer can't connect to it

Deco mesh doesn't make wifi better and my computer can't connect to it

Deco mesh doesn't make wifi better and my computer can't connect to it
Deco mesh doesn't make wifi better and my computer can't connect to it
2025-07-05 01:51:34
Model: Deco X25  
Hardware Version: V1
Firmware Version: 1.2.4

My computer can't connect to the deco mesh, but all other devices in my home can connect. My computer can connect to the original wifi but can't connect to the deco mesh network

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#1
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3 Reply
Re:Deco mesh doesn't make wifi better and my computer can't connect to it
2025-07-05 02:19:56

  @sjsjj 

 

I would try to restart the network adapter and while its restarting restart your modem and deco router 

 

If the above doesn't work 

 

1. Email support at support.usa@tp-link.com.
2. Include the model number of your Deco router, as well as the hardware and firmware versions.
3. Describe the issues you are facing and send the email.

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Deco mesh doesn't make wifi better and my computer can't connect to it
2025-07-05 02:49:51

  @HelpFixDecoApp So I can connect with deco mesh right now but it’s not connected pretty well.

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#3
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Re:Deco mesh doesn't make wifi better and my computer can't connect to it
2025-07-05 03:54:42

  @sjsjj 

 

If your connected now we should check to see if your firmware is up to date that might fix your issues

 

Go to http://tplinkdeco.net/webpages/index.html and log in with your password

 

Click on Advance then system

 

Then Firmware upgrade 

 

Now click on "Check for upgrades"

 

If it finds an update it install it :) 

 

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4
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