Changing from X55 mesh to BE63 or BE10000
I removed my old system of 2 X55 units and installed a BE63 but I have no idea how to get the app to set up the new system. I just wants to keep telling me the old units are not working.
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Did you remove them from the app or just unplugged them? Do you want to use all three at the same time or just the BE63?
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I received an answer from TP-Link but I think it was AI. This is what I got:
Here are some steps to resolve this:
1. Ensure that the old Deco X55 and the new Deco BE10000 are properly powered on. If the Deco app is still trying to connect to the old unit, you may need to disconnect the X55 temporarily to avoid interference with the setup process.
The old units are completely disconnected. I do not plan to use them though I am about to go back to them.
2. If you are using a new Deco BE10000 unit, make sure the LED on the new Deco BE10000 is flashing blue. This indicates that the device is ready for setup. If the LED is not flashing blue, reset the new Deco unit by pressing and holding the reset button for about 10 seconds until the LED starts flashing blue.
The LED is flashing blue but I have no idea how to get to setup.
3. Ensure you are using the Deco app with the owner account. Log out and log back in if necessary.
The Deco app only has one owner, me.
4. If the Deco app still does not display setup instructions, close the app completely (kill it in the background) and reopen it. Ensure your phone is connected to the Wi-Fi network of the new Deco or your existing home network if applicable.
I not only logged out and back in I restarted my phone and logged back in. Same thing. It shows the old network in the image. I am logged into the Deco_D546 network which is doing nothing and is not connected to the internet.
5. Place the new Deco BE10000 unit closer to the main Deco or router (if applicable) to ensure it is within range during setup.
The main unit is the Deco BE63, or BE10000 since you have 2 names for it, and that is connected by ethernet cable to my router.
I'm sure I am doing something stupid but no clue what.
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Ok first thing you will want to do is plug both of the X55 decos back in and wait till them both have a green light
Once they are both green go into the deco app and make sure your on the Network tab. At the top right is a + sign click on that and select "Replace Main Deco"
Follow the steps. This will switch one of your X55 untis from the Main unit and it will make the BE63 the main unit. Once this is done i will show you how to remove the two X55 units
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I had tried replace main Deco but somehow it didn't work. After I rebooted though I went back and searched for the "remove" again that you mentioned. I got it to remove the previous setup and was able to install the new units. Thank you.
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Glad you got it working. You can later on if you need more range you can add the two X55 back in :) You can have a total of 10 deco units on one network.
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