Neighbor hacking

Neighbor hacking

Neighbor hacking
Neighbor hacking
2025-07-16 18:26:05

Having problems with Neighbor attempting to access. Router is on access allow mode. Over 100 request a day seems to be knocking out my system.
Any suggestions on how to stop? 
Seems to be able to pick up passwords, but not allowed in the system.

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Re:Neighbor hacking
2025-07-18 08:24:48

  @-Jimmyboy- 

 

Sorry for the late reply. If you haven't done so already going to have to open up a ticket with support on this. The directions are below.

 

1. Email support at support.usa@tp-link.com.
2. Include the model number of your Deco router, as well as the hardware and firmware versions.
3. Describe the issues you are facing and send the email.
4. Within a few minutes, you will receive an automated response with a TKID number.
5. Upon receiving this email, please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and save the file to your local computer. Then, reply to the email you just received, attach the log file, and kindly request that your ticket be escalated to a senior engineer for further assistance.

 

Before sending the email include the link below.

 

https://community.tp-link.com/us/home/forum/topic/832424

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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