Firmware update screen froze

Firmware update screen froze

Firmware update screen froze
Firmware update screen froze
2025-08-19 22:04:58
Model: Deco M5  
Hardware Version: V14
Firmware Version: Don’t m is

So my WiFi got deleted. I have no idea how. So I created a new one. But it won't let me manage it w/out upgrading the firmware. But that screen is frozen on the app. I can't even reboot. I can't add the other routers.  Nothing. 
 

I looked up manually uodating firmware but that's really complicated. Any ideas?

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Re:Firmware update screen froze
2025-08-19 22:56:58

  @Bw6375 

 

Have you tried to update via the web ui?  Please access the Deco web interface by entering "tplinkdeco.net" in your browser. Then navigate to Advanced > System > Firmware Update, look at the bottom of the page for the "Check for updates" button 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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Re:Firmware update screen froze
2025-08-20 14:13:37

  @HelpFixDecoApp I have not but I'll try that. Thank you. 

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