@norcal123 

Okay, I understand that you need to reset the password to access your TP-Link Archer A5 modem.

If you have forgotten your password, here are the steps you can follow:

Scenario One: Forgot the TP-Link ID password
1. Open the TP-Link app and select "Forget Password" on the login screen.
2. Enter the email address associated with your TP-Link ID and click "Reset Password." This will send a password reset email to you.
3. Check your inbox for the email, open it, and follow the instructions to set a new password.

Scenario Two: Forgot the Wi-Fi password for your Archer A5
1. Open the TP-Link app, go to More > Wi-Fi Settings, and you can view your wireless password there.
2. If you cannot access the TP-Link app or settings, you can perform a hard reset on your Archer A5 modem. After resetting, use the default password printed on the bottom label of your device to reconnect and reconfigure your network.

If you continue to experience issues, please contact our support team with details about the steps you've tried so we can assist you further.