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Deco app can't find existing network

Deco app can't find existing network

Deco app can't find existing network
Deco app can't find existing network
Saturday

It appears that TP-Link upgraded their Android network management app.

 

Now I cannot connect to my existing network. It wants to start the setup all over. 

 

X20 router and mesh network are working with WIFI 6, but I cannot connect the TP-Link app as I have done for years.

 

Both cell phone and laptop connect to WIFI and internet as always.

 

Can't tell you X20 the hardware and software versions because I can't get the app to work!

 

Deco app version 3.10.8.

 

Is there a solution or work around? Can't find anything here or online.

 

Thanks

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#1
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Re:Deco app can't find existing network
Saturday

  @SteveSeattle I'm assuming you've linked your "ownership" to your email address, and that the Deco app is logged into your bound account email properly.  If it's really lost then you may need to hard reset the units and reconfigure/re-setup, unfortunately.

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#2
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Re:Deco app can't find existing network
Monday

  @SteveSeattle 

 

I've had this happen as well trying closing the app - Rebooting your phone - Then go back into the deco app and see if you can get in

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#3
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