DECO XE75 Pro throttled 1Gb/40Mb coax cable modem to 300/30

DECO XE75 Pro throttled 1Gb/40Mb coax cable modem to 300/30

DECO XE75 Pro throttled 1Gb/40Mb coax cable modem to 300/30
DECO XE75 Pro throttled 1Gb/40Mb coax cable modem to 300/30
Monday - last edited Monday
Model: Deco XE70 Pro  
Hardware Version:
Firmware Version: Latest at the time

Just putting this out here to see if anybody else has had this problem.  XE75Pro 3-pack model, just at 2 years old.  Upgraded to Spectrum due to them buying out my local Cable franchise, which was 300/30.  New modem from Spectrum and they hosed up the work order because they're in process of laying fiber, but not in my 1/2 mile "loop" of a subdivision.  So installer had a cable modem and they installed it; with a speed of 300/30 provisioned - because they weren't completely through with the transition of taking over the older provider.

 

Installer said in a few weeks they'd ramp up the speed to 1000/30, which I never saw happen.  About 2 weeks or so ago, while rebooting this & that, I noticed a brief (5-10 minute?) time-frame where I obtained 1000 down, but it always reverted back to 300 down after that brief time.  Being an old, retired IT systems administrator of 73 years old, I started trouble-shooting; hooking up various other computers & old Gb routers directly to the modem.  My research pointed to my gateway router being wonky.

 

Ordered a new single XE75Pro and finally installed it this past weekend into my home network.  Wouldn't you know it, now I've got 1000/40 working just  lovely for the past 2 or 3 days.  So I'm curious if anybody else has run into a situation like this?  I was "just out" of warranty (of course!!) and not really too ticked off, and this isn't meant as a rant against TP-Link (I'm just happy to have it working correctly finally).  Just wondering if this has happened to others, or am I just "uniquely lucky"?  Please excuse the verbosity - I wanted to present the problem/solution in a complete way.

 

Thanks

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Re:DECO XE75 Pro throttled 1Gb/40Mb coax cable modem to 300/30
Yesterday

  @Stryker-3Lakes There's not much tinkering one can do with Decos, but you could try cloning the new one's MAC address to the old one and see if it bumps up the speed.  (My suspicion is the speed got tied to the MAC)...

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