Hey everyone,

Some users have found that after resetting and reconfiguring their Range Extender and attempting to bind it to their TP-Link ID in the Tether App, they receive a message similar to "the device is already bound to another account," preventing them from rebinding it.

Our teams have determined the cause of this behavior and provided several solutions. If you encounter this error, please review the options below and use the one that best fits your situation.

Applies to:

RE330_V1
RE300_V2

Available Solution: 

1. If your model is RE330_V1 or RE300_V2, please upgrade the firmware of your Range Extender to version 1.0.50 or higher. Then, re-bind your account via the web interface.

• Visit http://tplinkrepeater.net, and log in with the password you set for the extender
• Please go to Settings > TP-Link Cloud.

2. For other models, please upgrade to the latest firmware version from the official website. 

Note:

• Before upgrading firmware, we recommend saving the range extender's Backup Configuration file.
• For detailed instructions on how to upgrade the firmware of your Range Extender, visit our FAQ: How to upgrade the firmware of my range extender.

If the above steps do not remedy the anomaly, please comment below with the following information:
 

• Model, hardware version, and firmware version of your Range Extender.
• Approximate time since you first bound your TP-Link ID to the Range Extender.
• Original reason for resetting the Range Extender.

Thank you for your continued support and for being part of our community.