TiVo mini complains about connection speed

TiVo mini complains about connection speed

TiVo mini complains about connection speed
TiVo mini complains about connection speed
Yesterday
Model: Deco BE25  
Hardware Version:
Firmware Version: 1.1.7 Build 20260114 Rel. 14971

Last year, I replaced a complicated home networking setup that connects a TiVo mini remote unit with the main TiVo unit, with WiFi 5, a MoCa bridge and power line adapters, with a WiFi 7 mesh setup. Cable modem is attached to the main BE-25 on the second floor in the front/northeast corner of the house, called "Office", while the satellite BE-25s are in the kitchen (ground floor, southwest corner, two arcs of signal strength) and in the bedroom (second floor, northwest, three arcs). The bedroom BE-25 is connected to the TiVo mini by a 12" Ethernet cable; they're right next to each other. 4 devices are connected to the kitchen, 13 to the office (5 of them wired), and 9 to the Bedroom, including the main TiVo (wireless; ground floor north-side middle) ) and TiVo Mini (wired). My lovely wife likes to watch TiVo in the bedroom while she falls asleep, and gets annoyed when TiVo mini complains that the network connection is too slow. The Deco app shows "Everything looks good."  I tried setting TiVo, TiVo Mini, and my work laptop to high priority, but my wife still sees the errors. 
is there anything else I can look at or change that would enable the TiVo mini to stream 4K Video from the main TiVo any better? Speedtests show ~500 Mbit/sec download speed, and the Deco app always shows traffic in low-to-medium kilobits/second, so I don't see any signs of network saturation. 

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Re:TiVo mini complains about connection speed
Yesterday

  @TivoHusband 

 

Thanks for reaching out! I understand that you're experiencing slow network performance and buffering issues when streaming 4K content from your main TiVo (connected wirelessly to the office Deco) to your TiVo mini (wired to the bedroom satellite BE-25), despite speed tests showing good results (~500 Mbps) and the Deco app indicating everything looks fine.

Since you're experiencing buffering during streaming on your Deco network, here are some troubleshooting steps that can help optimize performance:

General Network Checks:
1. Connect a PC or laptop directly to your cable modem for comparison. If the issue persists when directly connected to the modem, please contact your ISP for further assistance.
2. Open the Deco app, navigate to MORE > QoS, and ensure that the QoS bandwidth matches your subscribed Internet speed.
3. In the client list section of the Deco app, select both your TiVo devices and verify that 'Speed Limit' is disabled and that 'Connection Preference' settings are not mistakenly configured (connection preference should be 'auto' by default).
4. In the 'Parental Control' section of the Deco app, ensure that your TiVo devices are not accidentally restricted by parental control profiles.

Satellite Unit Optimization:
5. Ensure that your bedroom satellite unit's signal strength is at least 2 bars in the Deco app, as a signal strength of only 1 bar may cause latency or stability issues. Check the backhaul signal level in the Deco app • 3 or 2 bars of signal is good.
6. For the wired TiVo mini, try connecting it to different Ethernet ports on the bedroom Deco unit to rule out port issues.
7. Make sure both the main Deco and satellite units are properly placed • do not put any Deco unit in enclosed spaces such as cabinets or corners; open areas would be better.

Main TiVo (Wireless) Optimization:
8. Ensure your main TiVo is connected to the nearest Deco unit (the office main Deco) with a strong signal and is using the 5GHz or 6GHz band instead of 2.4GHz, as 2.4GHz is not recommended for latency-sensitive activities like 4K streaming.
9. Ensure the main TiVo is connected to the main network rather than the guest or IoT network.
10. Open the Deco app, go to MORE > ECO Mode (if available), and ensure that ECO Mode is disabled.

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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