Home Network CommunityRange ExtendersNot connecting to 2.4 network but can connect to 5
Range Extenders

Not connecting to 2.4 network but can connect to 5

Not connecting to 2.4 network but can connect to 5

Not connecting to 2.4 network but can connect to 5
Not connecting to 2.4 network but can connect to 5
Wednesday
Model: Range Extender  
Hardware Version:
Firmware Version:

AC 1200 extender not  connecting to 2.4 network but can connect to 5. Firmware is updated. I can see the 2.4 network but password is not accepted though it is accepted for the 5. I have tried IOS, Android, Windows without success.

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Re:Not connecting to 2.4 network but can connect to 5
Thursday

  @Alfred_Neuman 

 

 

I would recommend trying the WPS method to set up the extender.  This video will show you how.  Run the process twice, once for each band.  That should ensure the link for both bands is successfully established. 

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