Need help connecting Phillips Hue A19 smart bulbs

Need help connecting Phillips Hue A19 smart bulbs

Need help connecting Phillips Hue A19 smart bulbs
Need help connecting Phillips Hue A19 smart bulbs
a week ago - last edited Thursday
Model: Archer BE400  
Hardware Version:
Firmware Version:

I just purchased the BE400 router. Set up went smooth, but I am having issues connecting my Phillips Hue A19 smart bulbs to Apple Home. When I go to add accessory on Apple home the process always fails to complete. These bulbs work natively with Apple Home and were working fine with my last router but started having this issue with the BE400. Can anyone offer help or guidance? 

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Re:Need help connecting Phillips Hue A19 smart bulbs-Solution
a week ago - last edited Thursday

  @DVair hey thanks for the reply! I was able to figure it out. I just had to factory reset every single bulb using the Hue app and they all worked after that. 

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Re:Need help connecting Phillips Hue A19 smart bulbs
a week ago

  @Mark6ix You may have to delete everything from Home and redo it.  You may have  different IP addresses for everything with the new router.

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Re:Need help connecting Phillips Hue A19 smart bulbs-Solution
a week ago - last edited Thursday

  @DVair hey thanks for the reply! I was able to figure it out. I just had to factory reset every single bulb using the Hue app and they all worked after that. 

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