Home Network Community >
Wi-Fi Routers >
Archer C7 router crashed by Dell laptop with Killer adapter
Archer C7 router crashed by Dell laptop with Killer adapter
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer C7 router crashed by Dell laptop with Killer adapter
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-01-04
2017-01-04 00:38:52 - last edited 2019-01-29 18:36:19
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-01-04
Archer C7 router crashed by Dell laptop with Killer adapter
2017-01-04 00:38:52 - last edited 2019-01-29 18:36:19
Tags:
Model :
Hardware Version :
Firmware Version :
ISP :
Hello
I've had an Archer C7 router for about a year and it worked perfectly. Suddenly, it started having problems: the system light would go on, and I could no longer connect to it via wifi or ethernet. The only way to reconnect was to turn it off and and back on.
I contacted TP Link and got a replacement. I installed it, and in 3 days the same issue started happening. I have tried updating the firmware and resetting the router to factory settings, but the problem keeps happening.
When I connect my devices directly to the internet jack on the wall, it works perfectly. I also tried connecting an older router that I had (from another brand) and it worked for several days with no issues.
I have no idea what the problem might be, and would appreciate help solving this issue.
Thank you
Available Solution
Hardware Version :
Firmware Version :
ISP :
Hello
I've had an Archer C7 router for about a year and it worked perfectly. Suddenly, it started having problems: the system light would go on, and I could no longer connect to it via wifi or ethernet. The only way to reconnect was to turn it off and and back on.
I contacted TP Link and got a replacement. I installed it, and in 3 days the same issue started happening. I have tried updating the firmware and resetting the router to factory settings, but the problem keeps happening.
When I connect my devices directly to the internet jack on the wall, it works perfectly. I also tried connecting an older router that I had (from another brand) and it worked for several days with no issues.
I have no idea what the problem might be, and would appreciate help solving this issue.
Thank you
Available Solution
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
155 Reply
Posts: 83
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2017-12-01
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-12-13 03:05:17
Its for D7 V1's that use the European model Firmware ( incl . OZ ) ....you don't give ANY info in your post so kinda hard to help.....
Try installing the latest Official Firmware 1st for your region , if not already done...
all make sure you have the latest Killer Drivers installed if this is your issue...
KB
Try installing the latest Official Firmware 1st for your region , if not already done...
all make sure you have the latest Killer Drivers installed if this is your issue...
KB
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#123
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-11-19
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-12-14 00:20:22
Latest firmware for V4 "RU" still 20170306. After updating Killer drivers to latest and disabling SPI in router settings (to reduce processor load at least to 30% while idle) seems router more stable, at least not instantly hangs on using uTorrent. But yesterday WiFi stopped working properly (HP Elitebook 8730W "No internet connection") while directly connected desktop had internet connection. Self fixed by router restart. Devices: 2 Xiaomi smartphones, Android TV "X96 mini" (cable connection), Elitebook 8730W, desktop on Gigabyte H170-Gaming 3 motherboard (cable connection). And many WiFi devices around not logged in (neighbors).
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#124
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-12-20
Same problem on Archer D5
2017-12-20 17:03:08
I have the same problem with an Archer D5 (hw v1, fw
0.9.1 0.8 v002e.0 Build 150526 Rel.63088n).
Suddently, some weeks ago it started to freeze every day (some days even 3 or 4 times).
The router is stuck.
- wifi not visible
- dhcp not present (if connected by cable)
- web interface not accessible
It restarts working (for a while) if I power-off it and power-on again.
It's really annoying, because when I'm out of home I cannot no more access to my in home devices.
Does the beta firmware solve the problem? And there is a beta firmware for Archer D5?
Thanks,
Lear Cabrini
Suddently, some weeks ago it started to freeze every day (some days even 3 or 4 times).
The router is stuck.
- wifi not visible
- dhcp not present (if connected by cable)
- web interface not accessible
It restarts working (for a while) if I power-off it and power-on again.
It's really annoying, because when I'm out of home I cannot no more access to my in home devices.
Does the beta firmware solve the problem? And there is a beta firmware for Archer D5?
Thanks,
Lear Cabrini
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#125
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 9
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-06-02
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-01-01 01:49:13
Hi, i think have the same problem with my Acer V5-591g and WR841ND...:( (Acer has QCA61x4a too)
However my router only crashes when i uploading big data (4-5MB+) to google/ google drive, or when win10 update is searching. But i can upload big data to other sites and no crash, same when i use the laptop normally (no big uploadings)
I saw the beta firmware, but unfortunately my router is V10. Is it possible to get a fw for this version?
However my router only crashes when i uploading big data (4-5MB+) to google/ google drive, or when win10 update is searching. But i can upload big data to other sites and no crash, same when i use the laptop normally (no big uploadings)
I saw the beta firmware, but unfortunately my router is V10. Is it possible to get a fw for this version?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#126
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2018-01-10
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-01-10 18:32:40
Hình như TP-Link có vấn đề giải quyết vấn đề WIFI 5G, bạn tìm hiểu xem. Mình không rõ có thể giải quyết được hay không vì mình chưa thử
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#127
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2018-01-10
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-01-10 18:38:23
Phần mềm BETA là một phiên bản phần mềm Hoa Kỳ, mọi người ở Hoa Kỳ đều có thể nâng cấp nhưng dù sao nó còn đang được thử nghiệm
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#128
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2018-02-16
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-02-16 21:15:33
Hi,
I have a new laptop dell xps 13 9370 wit killer wireless chip. I recognise the problems with my TPLINK C5 router and my TPLINK archer c20. Is it possible to get firmware for these routers?
I have a new laptop dell xps 13 9370 wit killer wireless chip. I recognise the problems with my TPLINK C5 router and my TPLINK archer c20. Is it possible to get firmware for these routers?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#130
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2018-02-20
TP Link 300mbps router crashed by Dell Laptop with Killer adapter
2018-02-20 01:18:13
Hi,
I just bought a new Dell XPS 13 - 9370, and have been having internet issues at home. The killer network adapter 1435 is fine when I connect on my work network, but at home, when I use the laptop for internet browsing/netflix streaming my internet connection will break until I reset the modem and router. I've spoken with comcast xfinity and they show everything working on their end. The internet only breaks connection when I've been using the new XPS 13 - 9370.
I see people having issues with the Archer C7 router and the Killer 1535 adapter. Should I install the same firmware suggested for the Archer C7 router? Thanks for any help you can give.
I just bought a new Dell XPS 13 - 9370, and have been having internet issues at home. The killer network adapter 1435 is fine when I connect on my work network, but at home, when I use the laptop for internet browsing/netflix streaming my internet connection will break until I reset the modem and router. I've spoken with comcast xfinity and they show everything working on their end. The internet only breaks connection when I've been using the new XPS 13 - 9370.
I see people having issues with the Archer C7 router and the Killer 1535 adapter. Should I install the same firmware suggested for the Archer C7 router? Thanks for any help you can give.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#131
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2018-02-20
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-02-20 01:36:52
Could this be the same issues with the TP Link 300 mbps, TL-WR841N router?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#132
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 83
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2017-12-01
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-02-21 02:00:37
VryMadHatter wrote
Could this be the same issues with the TP Link 300 mbps, TL-WR841N router?
The European Version has a Beta Firmware for version 11 ...did you look at the Solution and available Files?
http://forum.tp-link.com/showthread.php?94180-Archer-C7-router-crashed-by-Dell-laptop-with-Killer-adapter&p=195886&viewfull=1#post195886
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#133
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-01-04
2017-01-04 00:38:52 - last edited 2019-01-29 18:36:19
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-01-04
Information
Helpful: 0
Views: 26068
Replies: 155
Voters 0
No one has voted for it yet.
Tags
Related Articles
Report Inappropriate Content
Transfer Module
New message