Home Network Community >
Wi-Fi Routers >
Archer C7 router crashed by Dell laptop with Killer adapter
Archer C7 router crashed by Dell laptop with Killer adapter
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 router crashed by Dell laptop with Killer adapter
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-01-04
2017-01-04 00:38:52 - last edited 2019-01-29 18:36:19
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-01-04
Archer C7 router crashed by Dell laptop with Killer adapter
2017-01-04 00:38:52 - last edited 2019-01-29 18:36:19
Tags:
Model :
Hardware Version :
Firmware Version :
ISP :
Hello
I've had an Archer C7 router for about a year and it worked perfectly. Suddenly, it started having problems: the system light would go on, and I could no longer connect to it via wifi or ethernet. The only way to reconnect was to turn it off and and back on.
I contacted TP Link and got a replacement. I installed it, and in 3 days the same issue started happening. I have tried updating the firmware and resetting the router to factory settings, but the problem keeps happening.
When I connect my devices directly to the internet jack on the wall, it works perfectly. I also tried connecting an older router that I had (from another brand) and it worked for several days with no issues.
I have no idea what the problem might be, and would appreciate help solving this issue.
Thank you
Available Solution
Hardware Version :
Firmware Version :
ISP :
Hello
I've had an Archer C7 router for about a year and it worked perfectly. Suddenly, it started having problems: the system light would go on, and I could no longer connect to it via wifi or ethernet. The only way to reconnect was to turn it off and and back on.
I contacted TP Link and got a replacement. I installed it, and in 3 days the same issue started happening. I have tried updating the firmware and resetting the router to factory settings, but the problem keeps happening.
When I connect my devices directly to the internet jack on the wall, it works perfectly. I also tried connecting an older router that I had (from another brand) and it worked for several days with no issues.
I have no idea what the problem might be, and would appreciate help solving this issue.
Thank you
Available Solution
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
155 Reply
Posts: 83
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2017-12-01
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-02-21 02:03:58
VryMadHatter wrote
Hi,
I just bought a new Dell XPS 13 - 9370, and have been having internet issues at home. The killer network adapter 1435 is fine when I connect on my work network, but at home, when I use the laptop for internet browsing/netflix streaming my internet connection will break until I reset the modem and router. I've spoken with comcast xfinity and they show everything working on their end. The internet only breaks connection when I've been using the new XPS 13 - 9370.
I see people having issues with the Archer C7 router and the Killer 1535 adapter. Should I install the same firmware suggested for the Archer C7 router? Thanks for any help you can give.
If you have one of the C7 Versions in the Solution YES ( don't mix country files) Canadian version works well for me ....it fixed other issues too , the latest Official CDN FW is Horrible... and two full versions behind the American on now....
http://forum.tp-link.com/showthread.php?94180-Archer-C7-router-crashed-by-Dell-laptop-with-Killer-adapter&p=195886&viewfull=1#post195886
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#134
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 83
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2017-12-01
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-03-03 01:15:35
If you have the CDN Version of the C7 V2 check my other Post below there is finally a version 18 Beta FW available
http://forum.tp-link.com/showthread.php?104053-Archer-C7-V2-Request-for-Firmware-Update&p=232721&viewfull=1#post232721
http://forum.tp-link.com/showthread.php?104053-Archer-C7-V2-Request-for-Firmware-Update&p=232721&viewfull=1#post232721
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#135
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2018-03-16
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-03-16 13:17:35
What is the latest official version for the US v3? On the website it's from 2015, that doesn't make sense.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#136
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 83
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2017-12-01
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-03-22 13:07:04
Kbird wrote
If you have one of the C7 Versions in the Solution YES ( don't mix country files) Canadian version works well for me ....it fixed other issues too , the latest Official CDN FW is Horrible... and two full versions behind the American on now....
http://forum.tp-link.com/showthread.php?94180-Archer-C7-router-crashed-by-Dell-laptop-with-Killer-adapter&p=195886&viewfull=1#post195886
Unfortunately I was wrong about the C7 Beta 17 working well ----It works well if you don't have a Qualcomm QCA6174 chipset AC Wifi Adapter in any of your devices....
I just got a new laptop for work on Monday and there is bad packet loss etc and the router stalling out , or taking too long etc to download pages , so I have to reset it 2 or 3 times a day...
*** Acer Nitro 5 AN515-51-76YG
See post 143 as well , I found I had to also be using a newer Qualcomm Driver for it to work ,12.0.0.448 too, 12.0.0.295 didn't.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#137
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 626
Helpful: 39
Solutions: 0
Stories: 0
Registered: 2017-06-28
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-03-23 09:11:08
I don't think the beta is suitable for 841N, it seems every model has difference firmware
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#138
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 46
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2018-03-14
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-03-23 12:06:15
ok
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#139
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 83
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2017-12-01
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-03-24 00:57:31
vieldcs wrote
I don't think the beta is suitable for 841N, it seems every model has difference firmware
Only Europe Version 11 , email European Support and ask for a Beta Firmware if available, that is how I got the V18 Beta for Canada for my C7.
http://forum.tp-link.com/showthread.php?94180-Archer-C7-router-crashed-by-Dell-laptop-with-Killer-adapter&p=195886&viewfull=1#post195886
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#140
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 46
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2018-03-14
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-03-24 09:05:57
terima kasih untuk posting
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#141
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 83
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2017-12-01
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-03-31 03:18:40
Kbird wrote
Unfortunately I was wrong about the C7 Beta 17 working well ----It works well if you don't have a Qualcomm QCA6174 chipset AC Wifi Adapter in any of your devices....
I just got a new laptop for work on Monday and there is bad packet loss etc and the router stalling out , or taking too long etc to download pages , so I have to reset it 2 or 3 times a day...
*** Acer Nitro 5 AN515-51-76YG
It seems you need to also run the newer versions of the QCA16X4A Drivers too, my laptop came with ones over a year old, I am having better luck with 12.0.0.488 available at the bottom of this page.
https://www.ath-drivers.eu/atheros-wireless-drivers.html
TP-Link also pointed me to this file for Qualcomm Drivers : https://drive.google.com/file/d/0B10ggB4LU3CPQm90YnBaSFdHUTA/view?usp=sharing
I have also been Told by a TP -Link engineer that the FW 18 Betas also include this fix so it is better to use FW18 if one is available for your Country.
Every time when we develop a new firmware, it is based on the last version, so the V18 had fixed the QCA61x4 problem, too.
see this post for FW 18 Files:
http://forum.tp-link.com/showthread.php?104053-Archer-C7-V2-Request-for-Firmware-Update&p=233658&viewfull=1#post233658
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#144
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 4
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2018-04-07
Re:Archer C7 router crashed by Dell laptop with Killer adapter
2018-04-07 20:40:08
Where i can buy the new router for my Archer C7?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#146
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-01-04
2017-01-04 00:38:52 - last edited 2019-01-29 18:36:19
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-01-04
Information
Helpful: 0
Views: 26547
Replies: 155
Voters 0
No one has voted for it yet.
Tags
Related Articles
Report Inappropriate Content
Transfer Module
New message