Archer 7 won't scan usb hard drives

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Archer 7 won't scan usb hard drives

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Archer 7 won't scan usb hard drives
Archer 7 won't scan usb hard drives
2017-04-28 09:32:08
Model :

Hardware Version :

Firmware Version :

ISP :

Archer C7, AC 1750, version 3, won't recognize any of the USB hard drives I've tried (5 of them). I thought i would try a firmware update, but there is, for some reason, no firmware update for version 3.
I tried tech support, but advice wasn't helpful 1) remove encryption on drives (which was never set) and reformat and try again! I have video files on 4TB drives, and it wouldn't be very easy to
reformat.
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