Need HELP ASAP

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Need HELP ASAP

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Need HELP ASAP
Need HELP ASAP
2017-08-05 02:13:12
Model : Archer CR1750

Hardware Version : V1.1

Firmware Version : Software Version: v1.0.3 Build 20150413 Rel12120

ISP : . Black

PlayStation 4 direct connected using LAN cable (350 Mbps), husband's PlayStation 4 is on wifi. My PlayStation plays just fine when he's not on wifi. When he's direct connected, mine is fine. This Archer CR1750 replaced modem from cable company because it got zapped by power outage (hate that hospital). Anyway, if he turns on his laptop, my PlayStation lags out terribly. I can operate my tablet and cell phone off the 5G just fine but the 2.4G that his PlayStation is hooked up to lags me out as well. He adamantly refuses to switch it over to LAN so I can quit lagging out and my headset lags out horribly. My cable company won't help as far as checking to see if it's connected properly and I get no answer from these forums. My husband has now started calling me an idiot because I can't figure it out (didn't take computer class for networking). Please help ASAP. I'm ready to get rid of this Archer CR1750. It's been nothing but headaches.
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Re:Need HELP ASAP
2017-08-07 18:04:05
Is your husband's laptop available to connect to 5Ghz? Will this lag your out your PS4.
It seems to be some compatible issue, you may email or phone TP-link support for help.
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#2
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Re:Need HELP ASAP
2017-09-04 20:16:10
For sure, it is all about compatibility.
I would recommend you to phone TP-link support.
Only these guys could help you. No one knows modems better than they are :D
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