Archer C7 router problems

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Archer C7 router problems

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wirelessproble

2017-08-11 19:49:01

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Registered: 2017-08-11

Archer C7 router problems

2017-08-11 19:49:01

Model :

Hardware Version :

Firmware Version :

ISP :

Hi -- I have two problems with my C7 router:
(1) The 5ghz network is not visible to any devices. The settings show it as set up, so not sure what the issue is?
(2) I tried to install the recent firmware update but get this error --

Upgrade unsuccessfully because the version of the upgraded file was incorrect. Please check the file name.

Any help would be appreciated.

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vieldcs

LV4

2017-08-14 14:25:45

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Registered: 2017-06-28

Re:Archer C7 router problems

2017-08-14 14:25:45

For the first problem, you should check whether your devices support 5GHz. You can have a google.
If any one of your device supports 5Ghz, but it can't see the 5Ghz network, change the 5GHz channel of the router to 36 or 144. Other channels are worth testing as well.

For the second problem, you might choose a wrong firmware. Check the hardware version first and choose the first firmware for the right hardware version.
The firmware should be extracted to a bin file.

Archer C7 router problems

Archer C7 router problems

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