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Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
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Registered: 2017-12-11
2017-12-11 00:40:00
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Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
2017-12-11 00:40:00
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Hi, brand new Archer AC1200. Several times, I've left the wifi range, and when i re-entered, my mobile devices (android phones) will not automatically reconnect. Further, when i manually try to reconnect (both 2.4 and 5gh), it tries, but fails to connect. This has happened with different mobile devices. However, the router continues to provide stable wireless and wired connections to devices that remain in range. When i restart the router, the devices will connect automatically. Anyone else with this problem?
Hardware Version :
Firmware Version :
ISP :
Hi, brand new Archer AC1200. Several times, I've left the wifi range, and when i re-entered, my mobile devices (android phones) will not automatically reconnect. Further, when i manually try to reconnect (both 2.4 and 5gh), it tries, but fails to connect. This has happened with different mobile devices. However, the router continues to provide stable wireless and wired connections to devices that remain in range. When i restart the router, the devices will connect automatically. Anyone else with this problem?
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Re:Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
2017-12-31 03:52:06
Hello mrd2, at the moment the connection remains stable, only 2.4 GHZ band, I have not had to restart the router at the moment.The problem must be related to the 5 Ghz band. Sorry for the time to answer, I had a few days of Christmas holidays. I will report any news. Greetings and happy holidays to all.
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Re:Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
2017-12-31 03:56:16
I have already transferred all the information to the technical service of Tp-Link in my country, Spain. They told me they are working on a new firmware. But these days will be on vacation until January 6. I imagine that from then on they will begin to really work on a solution.
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Re:Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
2017-12-31 19:31:04
Hi guys,
Same issue here. Turning off and on the wifi radio (2.4 or 5 GHz) also brings back the connection. Reboot is not the only solution.
Same issue here. Turning off and on the wifi radio (2.4 or 5 GHz) also brings back the connection. Reboot is not the only solution.
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Re:Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
2018-01-07 20:23:26
Same problem!!!
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Re:Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
2018-01-09 00:26:08
Two days ago, a beta firmware was sent to me from the tp-link technical service. They told me that it would correct my problem. I've been testing these two days. At the moment the connection is stable, it has not been lost at any time. I share the link in case someone is interested in trying it. I will continue reporting after a week. This firmware is only for
TP-LINK Archer C1200(EU)_V1
Link: https://we.tl/Ufy7janaPl
Link: https://we.tl/Ufy7janaPl
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Re:Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
2018-01-09 00:27:24
I hope you find it useful.Regards
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Re:Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
2018-01-10 06:23:20
Same
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Re:Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
2018-01-10 16:28:16
Archer C1200 v2.0
2.0.0 Build 20170206 rel.46023 (EU)
Same problem!!!
2.0.0 Build 20170206 rel.46023 (EU)
Same problem!!!
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Re:Devices not reconnecting after leaving/reentering Wifi - Archer AC1200
2018-01-10 16:48:52
TP-Admin wrote
Hi All,
Following initial research and investigation, our Engineering Team is confident that they've determined one of the key origins of the issue. From what we have gathered so far, the issue appears to be related to some recent releases of Android OS and Google Apps. This issue stems from these devices' "Cast" feature, which sends MDNS multicast discovery packets in order to keep a live connection with Google products such as Google Home. These packets normally sent in a 20-second interval. However, we have discovered that the devices will sometimes broadcast a large amount of these packets at a very high speed in a short amount of time. This occurs when the device is awakened from the "sleep mode", and could exceed more than 100,000 packets in a short amount of time. The longer your device is in "sleep", the larger this packet burst will be. This issue may eventually cause some of router’s primary features to shut down – including wireless connectivity.
For US customer, we have released firmware to resolve this issue, you can find the firmware at http://www.tp-link.com/us/faq-2050.html
For other region customer, we will release new firmware to resolve this issue asap, and there are beta firmware for this issue now:
Archer C1200 (EU) V1:
http://static.tp-link.com/2018/201801/20180104/ArcherC1200(EU)_V1_180101_Beta.zip
Archer C1200 (EU) V2:
http://static.tp-link.com/2018/201801/20180104/ArcherC1200(EU)_V2_180101_Beta.zip
Archer C1200 (CA) V1:
http://static.tp-link.com/2018/201801/20180104/ArcherC1200(CA)_V1_180102_Beta.zip
Note: Archer C1200 (CA) V3 use the same firmware as Archer C1200(US) V3, you can find the firmware at http://www.tp-link.com/us/faq-2050.html
Maybe this can help you.
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2017-12-11 00:40:00
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