Re650
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Re650
Model :
Hardware Version :
Firmware Version :
ISP :
I bought a new RE650 yesterday from Amazon and had it delivered today. The wizard to get both 2.4 and 5 bands was easy enough but for some reason, I cannot get the 2.4 band to connect to the web. 5GHz works fine. On my router, I set manually set the channel to 1 as the channel on my extender was set to 11. I see no reason why the 2.4 band isnt working. I spoke with TP Link customer support twice and they have "escalated" it to system engineering..but I am not holding my breath I will hear from them. Anyone else have the same issue? The router that its connecting to is an ASUS AC88U. I also tried connecting the extender to my Uverse gateway on the 2.4 band to see if it was an incompatibility with my ASUS and it still wouldn't pass traffic. The 650 is running the latest firmware. Thanks in advance.
Hardware Version :
Firmware Version :
ISP :
I bought a new RE650 yesterday from Amazon and had it delivered today. The wizard to get both 2.4 and 5 bands was easy enough but for some reason, I cannot get the 2.4 band to connect to the web. 5GHz works fine. On my router, I set manually set the channel to 1 as the channel on my extender was set to 11. I see no reason why the 2.4 band isnt working. I spoke with TP Link customer support twice and they have "escalated" it to system engineering..but I am not holding my breath I will hear from them. Anyone else have the same issue? The router that its connecting to is an ASUS AC88U. I also tried connecting the extender to my Uverse gateway on the 2.4 band to see if it was an incompatibility with my ASUS and it still wouldn't pass traffic. The 650 is running the latest firmware. Thanks in advance.
