Archer A7 5ghz not showing on iphone
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2019-12-30 21:57:06 - last edited 2020-01-02 17:44:10
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Archer A7 5ghz not showing on iphone
2019-12-30 21:57:06 - last edited 2020-01-02 17:44:10
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Purchased TP Link AC1750 Archer A7 two weeks ago, everything works fine until past weekend. 5ghz no longer showing on iphone 7 networks list. 5ghz light is still on router. 2.4ghz works fine. My TV was connected to 5ghz networks, but I have to re-connect it to 2.4ghz networks. Anybody see it before?
Thanks in advance!
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Re:Archer A7 5ghz not showing on iphone-Solution
2019-12-31 18:30:10 - last edited 2020-01-02 17:44:16
You can try rebooting the router. Make sure the SSID is being broadcast. If still it does not work, try a reset to factory and reenter your settings making sure SSID is being broadcast. On your device, you may need to delete (forget) the network setting and then reestablish it on the device. If that does not fix it, then start a ticket with TP-Link and and get the router replaced.
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2019-12-31 22:29:20 - last edited 2020-01-02 17:44:10
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Re:Archer A7 5ghz not showing on iphone-Solution
2019-12-31 22:29:20 - last edited 2020-01-02 17:44:10
Also make sure the router is fully up to date. You can also try to enable SmartConnect which sets a single SSID and password for both bands. The router would then choose the best band for you based on the device capablities and traffic needs.
Check out the Latest:
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Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home
Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
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Re:Archer A7 5ghz not showing on iphone-Solution
2019-12-31 18:30:10 - last edited 2020-01-02 17:44:16
You can try rebooting the router. Make sure the SSID is being broadcast. If still it does not work, try a reset to factory and reenter your settings making sure SSID is being broadcast. On your device, you may need to delete (forget) the network setting and then reestablish it on the device. If that does not fix it, then start a ticket with TP-Link and and get the router replaced.
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2019-12-31 22:29:20 - last edited 2020-01-02 17:44:10
Posts: 3848
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Re:Archer A7 5ghz not showing on iphone-Solution
2019-12-31 22:29:20 - last edited 2020-01-02 17:44:10
Also make sure the router is fully up to date. You can also try to enable SmartConnect which sets a single SSID and password for both bands. The router would then choose the best band for you based on the device capablities and traffic needs.
Check out the Latest:
Recent Smart Home Features and Updates for Tapo and Kasa
Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home
Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
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Re:Archer A7 5ghz not showing on iphone
2020-01-02 17:25:50
thank you @Carl.
It seems 2.4 and 5ghz have same network name after I update fireware. I have enabled SmartConnect feature. The router automatically assigned band to the devices. So far it works very well.
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Re:Archer A7 5ghz not showing on iphone
2020-01-02 17:42:41
Thanks!
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2019-12-30 21:57:06 - last edited 2020-01-02 17:44:10
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