WAN port is unplugged !
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WAN port is unplugged !
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2020-02-04
2020-02-04 04:00:28
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2020-02-04
WAN port is unplugged !
2020-02-04 04:00:28
Tags:
Hi,
When I am setting up my router using QUICK SETUP option, I get this error message - "The cable is unplugged." I have changed the cable several times but the errror remains the same. What to do ?
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
4 Reply
Posts: 2110
Helpful: 841
Solutions: 49
Stories: 0
Registered: 2018-11-05
Re:WAN port is unplugged !
2020-02-04 13:00:10
Connect your PC direct to the modem via an Ethernet cable and check your speed and connectivity. If all is good, use the same cable and connect modem to the router. Always use a good quality cable and be sure to make a good connection. I seen one poster say the cable that came with the router was bad so do not assume it is good because it is new. Always power cycle (modem, router and PC) between changes although not always necessary but does help sometimes.
2
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
2
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 6306
Helpful: 1493
Solutions: 165
Stories: 41
Registered: 2018-11-06
2020-02-04 16:50:29
Posts: 6306
Helpful: 1493
Solutions: 165
Stories: 41
Registered: 2018-11-06
Re:WAN port is unplugged !
2020-02-04 16:50:29
Also, make sure the Ethernet cable from the modem is going to the blue port, may seem trivial but best to check.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 4
Solutions: 0
Stories: 0
Registered: 2020-03-22
Re:WAN port is unplugged !
2020-03-22 13:30:23
I have the same problem for Archer C9 modem. "WAN port is unplugged !" I cable is working fine. But modem is not able to detect it.
4
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
4
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#4
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 6306
Helpful: 1493
Solutions: 165
Stories: 41
Registered: 2018-11-06
2020-03-23 19:54:46
Posts: 6306
Helpful: 1493
Solutions: 165
Stories: 41
Registered: 2018-11-06
Re:WAN port is unplugged !
2020-03-23 19:54:46
If you verifed the cable and modem work by connecting your computer, then the Archer C9 may have a faulty WAN port.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#5
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2020-02-04
2020-02-04 04:00:28
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2020-02-04
Information
Helpful: 0
Views: 23159
Replies: 4
Voters 0
No one has voted for it yet.
Tags
Related Articles
Allow ping from WAN port?
19260
1
Archer AX10 WAN port issue
11423
0
failed WAN port
978
0
Wan Port Disconnects
413
1
AX1500 dead WAN port? Again?
1704
0
X60 WAN port speed
1296
0
Report Inappropriate Content
Transfer Module
New message