Archer A5 question
Hello! Requesting your help.
Had severe internet speed drop, spoke with my providers tech support - they said that the cable might damaged - their own diagnostics software detected that I'm running on 4/8 wires. Requested tech support assistant to come and fix it. The technician did not see a fault in the cable itself, he changed the ethernet plug, ran a diagnostic and detected that i have a short in my router. The problem is that I am not familiar with this technology, no idea what this means, but I include a pic of what the technician showed me.
The first pic - is what the technician explained as the "short in the router system" (the Pair 1 & Pair 4 short)
The technician showed me, that he has no problems with speed, as directly from the internet cable he had ±650Mbps, as I only have 94Mbps.
Could you please explain it to me like I'm 5 y.o? Is the router faulty? I bought it 3 months ago, the warranty the seller gave me was 2 months. Or maybe it's fixable?
Forgive my English, I'm not a native speaker. If you have any questions, I would be happy to tell you more.
Thank you!