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5Ghz wifi not active

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5Ghz wifi not active

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5Ghz wifi not active
5Ghz wifi not active
2020-04-20 17:21:20 - last edited 2020-04-20 17:27:02
Model: RE450  
Hardware Version: V3
Firmware Version: 1.0.1 Build 20190124 Rel. 56886

Hello,

 

I just received my RE450, and 5Ghz Wifi is not working. Wifi is active in the interface:

 

 

But the network never appears anywere on any of my device (Windows, Android, iOS or even MacOS).

 

I tried to use 3 different methods (Android App, Web interface and WPS) without success. I also reset it many times.

 

Thank you in advance for your help

 

EDIT: Update: if I unplug it and plug it again, the 5Ghz network appears during 1 minute, and then disapear again.

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#1
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3 Reply
Re:5Ghz wifi not active
2020-04-21 19:31:43

@Heady 

 

Factory default the extender, and then just look at the default SSIDs, if the 5GHz shows up then disappears like it does after setup, then it probably has a bad 5GHz radio.

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#2
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Re:5Ghz wifi not active
2020-04-21 19:45:03

@Heady 

Update firmware.

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#3
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Re:5Ghz wifi not active
2020-04-22 08:36:04

I already have the latest firmware.

 

After one hour, the 5ghz network became available for any reason... I don't know why I had to wait so much time but it seems to be working now

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#4
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