AX50/AX3000(US) WiFis blocks OneDrive APP (mobile/win) downloads (and other pages/services too)

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AX50/AX3000(US) WiFis blocks OneDrive APP (mobile/win) downloads (and other pages/services too)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX50/AX3000(US) WiFis blocks OneDrive APP (mobile/win) downloads (and other pages/services too)
AX50/AX3000(US) WiFis blocks OneDrive APP (mobile/win) downloads (and other pages/services too)
2020-05-18 22:53:23 - last edited 2020-05-19 00:38:22
Model: Archer AX50  
Hardware Version: V1
Firmware Version: Both ("1.0.8 Build 20200426 rel.65338(5553)" and "1.0.6 Build 20200121 rel.54912(5553)")

I have many issues regarding speed and lack of access to some web pages/services but I will focus on an example that I am able to constantly reproduce on my recently purchased AX50/AX3000 router:

 

By using the OneDrive Mobile (Android LG G5) or Desktop (2 Lenovo Laptops Windows 10) APP versions I can't download any file (uploading works perfect) but by going wired, all works flawless.

This occurs with any setup and available firmwares:

 

-At First use, setting up by Tether App (including the upgrade to "1.0.8 Build 20200426 rel.65338(5553)", I detected the OneDrive download issue (and many others as I stated before but I prefer to focus on the clearest example).

-I tried all the settings you can imagine, nothing helped/no solution.

-After a Factory Restore with all default settings (NO "Quick Setup" and NO Tether App), issue continues.

-After a Downgrade to firmware "1.0.6 Build 20200121 rel.54912(5553)" and a Factory Restore with all default settings (NO "Quick Setup" and NO Tether App), issue continues.

-Then I tried to setup QoS, device prioritization, etc by using the Tether App, nothing helped/no solution.

 

I am trying to return this unit to the seller and revert the payment because I don't know if the official support in Argentina could solve this software bug because it seems to be a Firmware issue and I can't wait to a new version.

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Re:AX50/AX3000(US) WiFis blocks OneDrive APP (mobile/win) downloads (and other pages/services too)
2020-05-18 23:19:17

Following is a Connection Test Diagnostic service from Slack application, this application is working bad also (tested in my Lenovo Laptop Windows 10):

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Re:AX50/AX3000(US) WiFis blocks OneDrive APP (mobile/win) downloads (and other pages/services too)
2020-07-28 15:47:13

@DMBritos hey! I am facing basically the exact same issue as you but only on windows laptops were you able to figure out any solution?

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