@Arn_Thor @Tony
@Tony TP-link needs to look up the term "Promissory Estoppel" and understand how that applies to willful statements made about a products future features to prospective buyers.
In just a short time of previewing this board, I can see the recurring theme from TP. "Just because we said we were going to do that doesn't mean we're really going to do it". Be it Mesh or WPA3, 'coming soon' apparently means in TP-speak "maybe we will, maybe we won't". Indicating in writing and in marketing materials that something is going to be supported, is coming soon, will be updated, etc... these are non-ambiguous statements. In the State of Massachusetts, advertising in these terms and then not delivering to customers who bought the product is unlawful and we have consumer laws that protect against it.
You cannot hide behind "well, things change...". You have a choice. Make a forward-looking statement about features you are adding only when you can commit to it or don't make them at all.. Making those statements are clearly a willful advertisement of future features that sets a reasonable expectation for the consumer. Sales are driven by these commitments. You know they are. We know they are. The TP-Link Marketing and Sales departments KNOWS they are. This is precisely WHY they release those statements. These are advertisements to owners and prospective buyers that features they may value ARE 'coming soon', not MIGHT BE 'coming soon'. These statements are put forward to DRIVE SALES on the promise of future added features. Failure to fulfill these statements is not only unethical, in some States (in the US), it's illegal behavior and can be punishable as false advertising and opens up the company to easily-won class action lawsuits representing customers that were duped by these unfulfilled promises. Without question, it is clear grounds for a full refund of the product you promised would be something that it is not, if someone bought the product with those statements made in advance of the purchase.
Think carefully, TP-Link, how you market your products. You are engaging in false advertising, willful or otherwise. As a long-time TP-Link user, you've just lost a customer on one drive-by evening of me perusing these boards to see if I could learn a bit more about the AX50 and the AC4000, both of which I had interest in. Instead, I've learned about TP-Link and why I need to take my business elsewhere.
I expect this post to be deleted because that's what a moderator would do in an effort to bury the bad look. And burying this post will serve to reinforce my decision and those of others who have chosen to look elsewhere based on false advertisement of future features.
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