AX1500 Will not connect to internet
Bought new router AX1500 WiFi 6 and it will not connect to in
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@ArcherC8 I have the same issues ,
yes I replaced a working router
the ax1500 doesn't get an ip from the isp. I can connect to the router via cable and wifi but no internet .
I put the old router back and the internet works
could this be an issue with firmware ? Or a time. Issue ?
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Since you are not getting the IP from the ISP, most common issue is the modem was not powered down and unplugged during the set-up per the instructions.
See under Step 1, Connect The Hardware, see the important message at
https://static.tp-link.com/upload/manual/2021/202108/20210817/7106509204_Archer%20AX10&AX23(EU)_QIG_V1.pdf
The modem wants to connect to the old router, not the new one.
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