Cannot connect to internet with new router

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Cannot connect to internet with new router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect to internet with new router
Cannot connect to internet with new router
2020-09-12 19:05:23
Model: Archer AX6000  
Hardware Version:
Firmware Version: Unk

Connecting new router to home modem.

Have the blue light, but no internet connection. Checked connections and settings. Seems ok.

But no net.

I somehow blocked the access with the ID number so I can't connect to the router.

The instructions are so WONDERFULLY detailed (NOT, like 6 pictures)

 

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#1
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2 Reply
Re:Cannot connect to internet with new router
2020-09-12 20:50:09
Not quite sure what is meant by 'blocked the access with the ID number'. You may want to do a factory reset and reset up the router. Refer to the user guide at https://www.tp-link.com/us/support/download/archer-ax6000/
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#2
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Re:Cannot connect to internet with new router
2020-09-14 22:06:35

@Gjake 

 

Ya, I am not sure how you blocked access.

 

Factory reset the router by holding the reset for 15 seconds, then when logged into the router you can reference this as a guide when determining why you do not have internet: https://www.tp-link.com/us/support/faq/1556/

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