Home Network Community > All Threads > Can't find network
< All Threads

Can't find network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can't find network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't find network
Can't find network
2020-09-14 18:50:02
Model: Deco X20  
Hardware Version:
Firmware Version: 1.2.5 Build 20200709

Model: Deco X20 / Deco W3600 / AX1800

 

I was able to get up and running quickly with various Apple laptops and iPhones, HP Printer, XBOX, no issues.

 

ISSUE

I ran into one problem, a Windows Laptop, running Windows 10. When searching for available networks, the network name was not listed and could not be found. Laptop is maybe 2 or 3 years old. I'm assuming there might be a WiFi issue with standards? How can I try and troubleshoot?

 

Thanks community in advance,

Ray

  1      
 
  1      
 
#1
Options
2 Reply
Re:Can't find network
2020-09-15 16:25:08

@Thanos-408 

 

The drivers might be out of date, once you get those updated then the laptop will see AX networks.

 

Here is a post about it: https://www.tp-link.com/us/support/faq/2303/

  0  
  0  
#2
Options
Re:Can't find network
2020-09-15 18:05:46

@Tony

Thanks for the suggestion. Will look in to updating driver and give it a go.

 

Ray

  0  
  0  
#3
Options

Information

Helpful: 1

Views: 1194

Replies: 2

Related Articles
Can't find tp-link network on my tv
903 0
can't find 5ghz wifi on RE450 network
2158 0
can't find 5ghz wifi on RE650 network
1518 0
Can't find drivers
639 0
Can't find extender
1825 0
Android phone can't find wired network printer
469 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.