Archer tp-link c7 Wi Fi disconnects randomly

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Archer tp-link c7 Wi Fi disconnects randomly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer tp-link c7 Wi Fi disconnects randomly
Archer tp-link c7 Wi Fi disconnects randomly
2020-09-21 08:05:27
Model: Archer A2300  
Hardware Version: V2
Firmware Version: 3.14.3 build 150617 Rel. 40547n

My model is AC1750 (but there is no such in the suggested Model option).  My C7 wi fi was working fine but lately randomely disconnects (both 2.4G and 5G).  No problem with the ISP or with the firm internet connection.  The problem is also seen on the front lights of the C7 (IE the wi fi lights are blinking and then turned of for different periods).  The wi fi can be brought back by detaching the power cable to the C7 but after some time it disconnects again (and connects again randomely).

Is the unit defective?

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Re:Archer tp-link c7 Wi Fi disconnects randomly
2020-09-21 12:28:03
Is your firmware up to date? Try a different Ethernet cable between the modem and router.
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Re:Archer tp-link c7 Wi Fi disconnects randomly
2020-09-22 14:41:25

@joe1234 

 

The C7 v2 for your region should have a firmware release in 2017. I would recommend vising our official website, and going to the support page of your router, select version 2 then grab the latest firmware there.

 

Once the router is up to date monitor it to see if the issue still persists.

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