When I connect a vpn on my router the wired connection goes off
So I got my router 2 weeks ago and I love it and there was just only one problem when I connected a vpn it disconnected me and I checked if the wireless was on and it was can anyone help me?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Our routers have VPN pass-through, so if you had an existing VPN on your computer and logged into a VPN service that data should just pass right though since the firewall won't block it.
I am not sure how the VPN was set up, but have you tried utilizing the wireless connection on the same computer?
Also, are you able to use your smartphone to test the connection?
If trying to use the VPN drops your connection it sounds like something may be incorrectly configured?
- Copy Link
- Report Inappropriate Content
The Router is capable of being a VPN Server via OpenVPN or PPTP. Other than that it can passthrough VPN traffic on IPSec, PPTP or L2TP. If your VPN is not using one of these protocols that could point to the concern. can you provide any more information? If you are not comfrotable or feel it requires a less public posting please email support at support.usa@tp-link.com and we will help you via email.
- Copy Link
- Report Inappropriate Content
@Carl I was using a vpn that someone made and the internet went out when using it and I have tried the tp link and it does not work for me
- Copy Link
- Report Inappropriate Content
Our routers have VPN pass-through, so if you had an existing VPN on your computer and logged into a VPN service that data should just pass right though since the firewall won't block it.
I am not sure how the VPN was set up, but have you tried utilizing the wireless connection on the same computer?
Also, are you able to use your smartphone to test the connection?
If trying to use the VPN drops your connection it sounds like something may be incorrectly configured?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1064
Replies: 4
Voters 0
No one has voted for it yet.