Deco M5 node not working

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Deco M5 node not working

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Nfirez

2020-11-28 08:51:11 - last edited 2020-11-28 08:54:06

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Deco M5 node not working

2020-11-28 08:51:11 - last edited 2020-11-28 08:54:06

Model: Deco M5

Hardware Version: V1

Firmware Version: 1.5.1 Build 20201022 Rel. 66804

I have a 3 node Deco M5 setup. One node stopped working with no led light showing. Tried swapping with a working power supply, still not working. Then tried resetting by button, still not working.apart from opening and voiding the warrantee, not sure what else to do.

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Tony

2020-12-01 23:50:03

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Re:Deco M5 node not working

2020-12-01 23:50:03

@Nfirez

I think you may have tried all you can at this point. I would reach out to support. Even though the issue is apparent some troubleshooting would be required before the replacement process can begin.

Nfirez

2020-11-28 08:51:11 - last edited 2020-11-28 08:54:06

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Deco M5 node not working

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