Deco P9 satellite drops off

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Deco P9 satellite drops off

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Deco P9 satellite drops off
Deco P9 satellite drops off
2020-12-12 05:33:09
Model: Deco P9  
Hardware Version: V1
Firmware Version: Latest

Satellite unit drops connection - picks up after refresh (sometimes) - then drops off again. Light does not change from white.

The main connection to it is a wireless cable box which recently began asking what network to use (I only have one + guest). The box now wants a WAP. 

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Re:Deco P9 satellite drops off
2020-12-14 18:28:09

@ibDecoP9 

 

If you look at the power adapter is the LED green or red? If red, try moving the adapter to another outlet. The satellite node will try to connect using either Wi-Fi or powerline, but if both connections are bad there would be no network connection.

 

You could also swap the satellite node with the main node to see if the issue follows the node or stays at the area the node is installed.

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