Home Network Community > All Threads > Archer A7 keeps turning itself off
< All Threads

Archer A7 keeps turning itself off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer A7 keeps turning itself off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer A7 keeps turning itself off
Archer A7 keeps turning itself off
2020-12-15 17:18:44 - last edited 2020-12-15 17:37:25
Model: Archer A7  
Hardware Version: V5
Firmware Version: 5.8

I have had my Archer 7 AC1750 for less than two months. Last night, it began to turn itself off. I have rebooted and attempted a factory reset. No matter what I do, when I turn it on, after about 30 seconds, the power light begins blinking and the 2.4GHz Wireless and 5GHz Wireless lights come on. Then after about another minute, the router turns itself off.

 

There is no option on the Support Page to actually contact TP-Link directly. Only Knowledgebase and Forum options. (REALLY HACKS ME OFF...) So here I am. Any suggestions?

 

  0      
 
  0      
 
#1
Options
4 Reply
Re:Archer A7 keeps turning itself off
2020-12-15 21:14:08
See https://www.tp-link.com/us/support/contact-technical-support/#LiveChat-Support for email and chat support.
  0  
  0  
#2
Options
Re:Archer A7 keeps turning itself off
2020-12-15 21:36:14

@ArcherC8 

 

I did go there. There is no chat support option on that page.

  0  
  0  
#3
Options
Re:Archer A7 keeps turning itself off
2020-12-15 21:53:20
Well that is not good. This forum has at least two TP Link employees (Tony and Carl) so I suggest you reach out to them.
  0  
  0  
#5
Options
Re:Archer A7 keeps turning itself off
2020-12-15 22:40:39

@ArcherC8 

 

Thanks. I had bought the router through Amazon, so I contacted their suppport team. They were able to get me throuth to TP-Link support. (I'm glad that they at least had the phone number.)

 

Anyway, I am now waiting on an RMA email from TP-Link Support.

 

Thanks for trying.

  0  
  0  
#6
Options

Information

Helpful: 0

Views: 1380

Replies: 4

Related Articles
Archer A7 keeps disconnecting
1371 0
Archer A7 keeps rebooting
1183 0
Archer a7 not connecting to internet. Lights turning off
1038 1
Archer A7 Keeps Dropping Signal
1025 0
Archer A7 keeps losing internet connection
792 0
Archer A7 keeps disconnecting from internet and my devices lost tonnectivity
439 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.