AX20 Router 2.4G wifi dropping connections
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I just recently purchased the router to upgrade a less featured unit. and in the last 24 hours it has dropped all 2.4G wifi connections several times.
All devices connected via 2.4G wifi get disconnected. Any connection attempts fail, without an error, just zero connectivity.
RF signal is a constant -40dBm at all times, so the radio is functional during these drops. All other connectivity functions normally.
I can log on to the router and turn the 2.4G wifi off, then on and all connectivity is restored. I have rebooted the router, no difference.
I am running the router currently in AP mode.
If the unit cannot do 2.4G Wifi reliably, I will likely be returning the unit. Looking quite a few others having similar issues, with no clear solution.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
As extra details, the System Log feature doesn't work, when I got to save locally, all it saves is this:
####################################################################
# Archer AX20 System Log
# Time = 2021-02-07 20:50:41
# H-Ver = 1.20 ; S-Ver = 1.2.0 Build 20201023 rel.69987
# LAN: I = 192.168.110.3 ; M = 255.255.255.0 ; MAC = CC:32:E5:09:43:90
and nothing more!!
even thought he actual log is considerably more detailed.
Cut and pasted from webpage direct:
2021-02-07 20:47:19 Led Controller INFO [1087] Start to run WAN1_ON
2021-02-07 20:47:19 Led Controller INFO [1087] Start to run WAN0_OFF
2021-02-07 20:47:19 Led Controller INFO [1087] Start to run LAN_OFF
2021-02-07 20:46:49 Led Controller INFO [1087] Start to run WAN1_ON
2021-02-07 20:46:49 Led Controller INFO [1087] Start to run WAN0_OFF
2021-02-07 20:46:49 Led Controller INFO [1087] Start to run LAN_OFF
2021-02-07 20:46:44 Led Controller INFO [1087] Start to run WAN1_OFF
2021-02-07 20:46:44 Led Controller INFO [1087] Start to run WAN0_ON
2021-02-07 20:46:44 Led Controller INFO [1087] Start to run LAN_OFF
2020-10-23 00:00:49 UPnP INFO [10054] Service start
2020-10-23 00:00:49 UPnP INFO [10054] Service stop
2020-10-23 00:00:49 Remote Management INFO [9802] Service stop
2020-10-23 00:00:47 Traffic Statistics INFO [6482] stats reset
2020-10-23 00:00:47 Traffic Statistics INFO [6482] stats off
2020-10-23 00:00:41 Led Controller INFO [1087] Start to run WAN1_OFF
2020-10-23 00:00:41 Led Controller INFO [1087] Start to run WAN0_OFF
2020-10-23 00:00:41 Led Controller INFO [1087] Start to run LAN_OFF
2020-10-23 00:00:33 Led Controller INFO [1087] Start to run WAN1_OFF
2020-10-23 00:00:33 Led Controller INFO [1087] Start to run WAN0_ON
2020-10-23 00:00:33 Led Controller INFO [1087] Start to run LAN_OFF
2020-10-23 00:00:30 UPnP INFO [8000] Service start
2020-10-23 00:00:30 UPnP INFO [8000] Service stop
2020-10-23 00:00:29 Remote Management INFO [7789] Service stop
2020-10-23 00:00:28 Traffic Statistics INFO [6482] stats reset
2020-10-23 00:00:27 Traffic Statistics INFO [6482] stats off
2020-10-23 00:00:26 Led Controller INFO [1087] Start to run STATUS_ON
2020-10-23 00:00:25 QoS INFO [7055] Service start
2020-10-23 00:00:25 QoS INFO [7055] Function disabled
2020-10-23 00:00:25 Led Controller INFO [1087] Start to run NIGHT
2020-10-23 00:00:25 Led Controller INFO [1087] Start to run GENERAL
2020-10-23 00:00:23 Traffic Statistics INFO [6479] Service start
2020-10-23 00:00:20 Factory Reset INFO [5786] Service start
2020-10-23 00:00:20 UPnP INFO [5698] Service start
2020-10-23 00:00:20 Parental Controls INFO [5650] Service start
2020-10-23 00:00:20 Parental Controls INFO [5650] Function enabled
2020-10-23 00:00:20 UPnP INFO [5698] Service stop
2020-10-23 00:00:19 Firewall INFO [4838] Service start
2020-10-23 00:00:18 Remote Management INFO [5144] Service stop
2020-10-23 00:00:17 Led Controller INFO [1087] Start to run WIFI5G_ON
2020-10-23 00:00:17 Led Controller INFO [1087] Start to run WIFI2G_ON
2020-10-23 00:00:00 Time Settings INFO [1116] Service start
1970-01-01 00:00:10 Led Controller INFO [1087] Service start
The router has been up and running now for a couple days!!
The router just did a full reset, on its own here just about one minute (8:48PM) prior to pulling the logs!
So problems are:
1. Unstable 2.4G Wifi, intermittent connection failures drops all 2.4G connectivity, but doesn't stop the RF.
2. Unreliable logging functions.
All usage to date has been in AP mode.
- Copy Link
- Report Inappropriate Content
Still Happening.
(also Logging page is not work either)
Here is what I could get from cutting and pasting the log data
####################################################################
# Archer AX20 System Log
# Time = 2021-02-09 17:11:23
# H-Ver = 1.20 ; S-Ver = 1.2.0 Build 20201023 rel.69987
# LAN: I = 192.168.110.3 ; M = 255.255.255.0 ; MAC = CC:32:E5:09:43:90
2021-02-09 17:13:32 Led Controller INFO [1087] Start to run WIFI5G_ON
2021-02-09 17:13:32 Led Controller INFO [1087] Start to run WIFI2G_ON
2021-02-09 17:13:31 Wireless INFO [7852] Wireless band 2.4G switch set on (This is when I turned it Back on, Everything restored from here!)
2021-02-09 17:13:21 Led Controller INFO [1087] Start to run WIFI5G_ON
2021-02-09 17:13:21 Led Controller INFO [1087] Start to run WIFI2G_OFF
2021-02-09 17:13:21 Wireless INFO [6977] Wireless band 2.4G switch set off (This is when I had to turn the 2.4G off, No ideal what it was doing prior!)
2021-02-08 15:11:10 Led Controller INFO [1087] Start to run WAN1_ON
2021-02-08 15:11:10 Led Controller INFO [1087] Start to run WAN0_OFF
2021-02-08 15:11:10 Led Controller INFO [1087] Start to run LAN_OFF
2021-02-08 14:57:43 Led Controller INFO [1087] Start to run WAN1_OFF
2021-02-08 14:57:43 Led Controller INFO [1087] Start to run WAN0_ON
2021-02-08 14:57:43 Led Controller INFO [1087] Start to run LAN_OFF
2021-02-08 14:56:42 Led Controller INFO [1087] Start to run WAN1_ON
2021-02-08 14:56:42 Led Controller INFO [1087] Start to run WAN0_OFF
2021-02-08 14:56:42 Led Controller INFO [1087] Start to run LAN_OFF
2021-02-08 14:56:11 Led Controller INFO [1087] Start to run WAN1_OFF
2021-02-08 14:56:11 Led Controller INFO [1087] Start to run WAN0_ON
2021-02-08 14:56:11 Led Controller INFO [1087] Start to run LAN_OFF
2021-02-08 14:55:10 Led Controller INFO [1087] Start to run WAN1_ON
2021-02-08 14:55:10 Led Controller INFO [1087] Start to run WAN0_OFF
2021-02-08 14:55:10 Led Controller INFO [1087] Start to run LAN_OFF
2021-02-08 14:54:40 Led Controller INFO [1087] Start to run WAN1_OFF
2021-02-08 14:54:40 Led Controller INFO [1087] Start to run WAN0_ON
2021-02-08 14:54:40 Led Controller INFO [1087] Start to run LAN_OFF
2021-02-08 14:53:39 Led Controller INFO [1087] Start to run WAN1_ON
2021-02-08 14:53:39 Led Controller INFO [1087] Start to run WAN0_OFF
2021-02-08 14:53:39 Led Controller INFO [1087] Start to run LAN_OFF
2021-02-08 14:53:24 Led Controller INFO [1087] Start to run WAN1_OFF
2021-02-08 14:53:24 Led Controller INFO [1087] Start to run WAN0_ON
2021-02-08 14:53:24 Led Controller INFO [1087] Start to run LAN_OFF
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 686
Replies: 3
Voters 0
No one has voted for it yet.