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ARP issue discovering HP WIFI printers

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ARP issue discovering HP WIFI printers

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ARP issue discovering HP WIFI printers
ARP issue discovering HP WIFI printers
2021-02-25 12:19:49

I have an AX6000 HW V1 and 1.2.1 Build 20210205 rel.12759 firmware version and also a HP M118dw WiFi printer and several devices like PC tables and smartphone

 

I configured a single WIFI network for all clients and also set ACL rules based on MAC address for granting access to the network

 

Printer is configured to have a static ip address.

 

The issue is the following: I'm able to connect the printer only from a single PC (all of them WINDOWS 10) from the other two, that surf without problems in the interned, I'm not able to see the print and looking at the PC ARP table I see the printer ip address to be marked as not a valid one and the related MAC address set to be 00-00-00-00-00-00 instead of the valid one.

 

In the PC that works fine the ARP table is correct.

 

Looking at the AX6000 routing table seems to be right to me

 

Cna anyone help me?

 

 

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#1
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Re:ARP issue discovering HP WIFI printers
2021-02-25 14:19:54

@Andrea68 

 

Assuming you are on Windows 10, have you tried NET VIEW in a Command Prompt?

 

C:\>net view
Server Name            Remark

-----------------------------------------
\\HP7855               Samba 3.0.37
\\IRV8700              Irv's 8700
\\TP-SHARE             samba server
The command completed successfully.

 

I can see everything, can you? If not, you need to enable SMB1 probably?

 

I can see the printer via PING and ARP:

 

=================

C:\>arp -a

Interface: 192.168.0.166 --- 0xb
  Internet Address      Physical Address      Type
  192.168.0.1           50-d4-f7-68-3c-c4     dynamic
  192.168.0.124         24-05-0f-f6-d3-44     dynamic
  192.168.0.141         48-60-5f-86-34-9d     dynamic
  192.168.0.148         14-91-38-b5-77-bc     dynamic
  192.168.0.162         10-ae-60-57-25-06     dynamic
  192.168.0.182         b4-b6-86-16-14-4a     dynamic
  192.168.0.255         ff-ff-ff-ff-ff-ff     static
  224.0.0.2             01-00-5e-00-00-02     static
  224.0.0.7             01-00-5e-00-00-07     static
  224.0.0.22            01-00-5e-00-00-16     static
  224.0.0.251           01-00-5e-00-00-fb     static
  224.0.0.252           01-00-5e-00-00-fc     static
  239.255.255.250       01-00-5e-7f-ff-fa     static
  255.255.255.255       ff-ff-ff-ff-ff-ff     static

 

C:\>ping hp7855 -4

Pinging hp7855 [192.168.0.182] with 32 bytes of data:
Reply from 192.168.0.182: bytes=32 time=92ms TTL=64
Reply from 192.168.0.182: bytes=32 time=99ms TTL=64
Reply from 192.168.0.182: bytes=32 time=17ms TTL=64
Reply from 192.168.0.182: bytes=32 time=22ms TTL=64

Ping statistics for 192.168.0.182:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 99ms, Average = 57ms

 

C:\>arp -a 192.168.0.182

Interface: 192.168.0.166 --- 0xb
  Internet Address      Physical Address      Type
  192.168.0.182         b4-b6-86-16-14-4a     dynamic

 

===========

 

Am I missing something else you wanted to do/see?

 

 

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#2
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Re:ARP issue discovering HP WIFI printers
2021-02-25 17:13:19

@IrvSp 

 

Many thank for your explanation I did what you suggested me but it dosen't work then I  installed wireshark for sniffing network traffic for ARP protocol . The issue is that no one answers to ARP boradcast.


For sure some miss configuration in the router becase it seams to me that AX6000 is blocking the ARP  reply messages. Onlye the unicast are replied not the broadcast. Firewall?

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#3
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Re:ARP issue discovering HP WIFI printers
2021-02-25 18:37:42

@Andrea68 

 

Fixes it was the AP setting ..... after the update to last firmware version was enabled as default :(

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#4
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