Router connected cable modem

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Router connected cable modem

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Router connected cable modem
Router connected cable modem
2021-05-01 11:04:07 - last edited 2021-05-01 11:12:10
Model: Archer A7  
Hardware Version:
Firmware Version:

cable modem connected to wifi personal network works router connected to adapter and then a phone.  Phone dial tone but when dialed busy. All lights on router orange. Adapter and router were both working but stopped  at first phone said not registered then adapter changed st company and now dial tone and busy

 

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Re:Router connected cable modem
2021-05-01 13:28:36

@Neen 

 

Rather confusing and run on problem description?

 

Neen wrote

cable modem connected to wifi personal network works router connected to adapter and then a phone.

 

I'll assume the 'wifi personal network' means modem connected to your router. You have an 'adapter' (PC?) and a phone connected to the router via wifi.

 

Neen wrote

Phone dial tone but when dialed busy.

 

 

Is the phone using Wifi Calling? I assume it is?

 

Neen wrote

All lights on router orange. Adapter and router were both working but stopped 

 

This appears to be the root problem. When did it 'stop'? What happened at that time?

 

What debug have you tried?

 

I suggest contacting Support via the link off the main TP-Link page.

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