Requesting Home Care for the ax10 router
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello everyone, I wanted to ask if you can add the home care feature to the router ax1500 ax10 v1. If you are so kind I hope the positive response from the team of this great company. Thank you very much in advance. Best regards. 
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I'm sorry if that was not clear on my first response. Yes to get access to the Trend Micro powered HomeCare you would need to purchase a router that supports it. Like the Archer AX50, or Archer AX6000.
- Copy Link
- Report Inappropriate Content
@Carl Any?????
- Copy Link
- Report Inappropriate Content
I'm afriad not. HomeCare and the subsription based HomeSheild include hardware limitations, so its not just a matter of a software update. The Archer AX10 as we currently understand it is not compatible with either service. There may be a chance to add the homebrew version that features QOS and Parental Controls but the full version powered by TrendMicro or Avira are not likely.
- Copy Link
- Report Inappropriate Content
@Carl https://www.tp-link.com/ar/home-networking/wifi-router/archer-ax50/#specifications https://www.tp-link.com/ar/home-networking/wifi-router/archer-ax10/#specifications I don't see much difference. I have even seen ac series models with inferior hardware to the ax10 with Home Care.
- Copy Link
- Report Inappropriate Content
Its the chipset running the product. That is what I was referring to when i said hardware.
- Copy Link
- Report Inappropriate Content
@Carl so the ax10 does not have a compatible chipset? Will I have to buy another router to have this functionality?
- Copy Link
- Report Inappropriate Content
@Carl just tell me if I need to buy another device to acquire this feature.
- Copy Link
- Report Inappropriate Content
I'm sorry if that was not clear on my first response. Yes to get access to the Trend Micro powered HomeCare you would need to purchase a router that supports it. Like the Archer AX50, or Archer AX6000.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1166
Replies: 7
Voters 0
No one has voted for it yet.