@swanem 

 

Some things to check.

 

• Check the modem for error codes about the time of the failure
• Check the router for error codes if it has logs.
• is the router running hot? Is there a lot of space for heat to dissipate?
• How is the power to the router?
  • For example do you have any flickering or dimming lights in your home?
  • Any heavy draws during the time of the failure? (shop tools, A/C, Oven,...)
  • Brownouts?
  • Check the voltage going to the router
• Is the router on an UPS? if so how is the battery?
• Try replacing the Ethernet cable between the router and modem. Ensure good connections to each.
• Try reducing the load (number of devices) for a bit of time
• Are you using the USB ports? If so try without those devices as a test
• Disconnect each Ethernet port device one at a time and see if one of those devices is causing an issue.

Thanks. I'll check those logs if the wife unit let's me before rebooting. Never even though of that.