Devices not connecting to 2.4GHz [Archer AX10]
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Hi. None of my devices are connecting to the 2.4GHz. The network doesn't even show up at times. When are you going to fix this or do I need to return the modem as it is still under warranty?
Also, I saw in another post that you said a specialist would look into the problem. What is the feedback?
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It's suggested modifying the wireless basic settings on the router, run a Wi-Fi analyzer to review the 2.4G channels, find and choose one that with less interference, then change the wireless channel to 20MHz, security to WPA2-PSK, AES, reboot the router to confirm.
BTW, how many devices are connecting to the 2.4G network, are they experiencing the same disconnect issue at the same time? How did you make them work again?
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It's suggested modifying the wireless basic settings on the router, run a Wi-Fi analyzer to review the 2.4G channels, find and choose one that with less interference, then change the wireless channel to 20MHz, security to WPA2-PSK, AES, reboot the router to confirm.
BTW, how many devices are connecting to the 2.4G network, are they experiencing the same disconnect issue at the same time? How did you make them work again?
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