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Losing 5G network

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Losing 5G network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Losing 5G network

J.Medina

2021-12-22 12:59:15

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Registered: 2021-12-22

Losing 5G network

2021-12-22 12:59:15

Model: Archer A10

Hardware Version: V1

Firmware Version: 1.0.5 0.9.1

Hey I've been noticing I'm losing my 5g network everyday. When I check the app everything is connected to 2g and the 5g is grayed out. Also at times my router and modem are connected but no wifi connection at all a reboot always works. What could it be?

1 Reply

Kevin_Z

2021-12-23 03:30:39

Posts: 22045

Helpful: 5353

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Registered: 2018-12-24

Re:Losing 5G network

2021-12-23 03:30:39

@J.Medina

Hello, when the 5G network is not available, please try to run a Wi-Fi analyzer to check which channel does the router broadcast at the moment. You can then try to modify the 5G wireless settings to a different one that has less interference with others. You can also change the channel width to 40MHz, reboot the router and reconnect to the wireless network, then confirm.

Please go through the below FAQ to check more:

https://www.tp-link.com/support/faq/2989/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

J.Medina

2021-12-22 12:59:15

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-12-22

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Losing 5G network

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