Losing 5G network

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Losing 5G network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Losing 5G network
Losing 5G network
2021-12-22 12:59:15
Model: Archer A10  
Hardware Version: V1
Firmware Version: 1.0.5 0.9.1

Hey I've been noticing I'm losing my 5g network everyday. When I check the app everything is connected to 2g and the 5g is grayed out. Also at times my router and modem are connected but no wifi connection at all a reboot always works. What could it be?  

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Re:Losing 5G network
2021-12-23 03:30:39

@J.Medina 

 

Hello, when the 5G network is not available, please try to run a Wi-Fi analyzer to check which channel does the router broadcast at the moment. You can then try to modify the 5G wireless settings to a different one that has less interference with others. You can also change the channel width to 40MHz, reboot the router and reconnect to the wireless network, then confirm.

 

Please go through the below FAQ to check more:

https://www.tp-link.com/support/faq/2989/

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