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Deco device is solid green but dorsnt show in app

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Deco device is solid green but dorsnt show in app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Nerak

2022-02-10 08:11:43

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Registered: 2022-02-10

Deco device is solid green but dorsnt show in app

2022-02-10 08:11:43

Model: Deco X20

Hardware Version:

Firmware Version:

I set up the deco tp link today. Now when I go into the app and log in to change parental controls etc. It is acting as if I haven't registered my devices, but I have. Therefore it won't let me read them. Devices are solid green. Have deleted and reinstalled app, same problem.

1 Reply

David-TP

2022-03-21 07:26:46

Posts: 12346

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Registered: 2020-04-14

Re:Deco device is solid green but dorsnt show in app

2022-03-21 07:26:46

@Nerak

Hi, Thank you for your time and patience.

I see the Deco is online under your TP-Link ID from the cloud server so I guess the Deco is working properly now.

Would you mind sharing with us how you have fixed this issue?

Thank you very much.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Nerak

2022-02-10 08:11:43

Posts: 1

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2022-02-10

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Deco device is solid green but dorsnt show in app

Deco device is solid green but dorsnt show in app

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