tplink Archer AX1500 UPNP not allowing XBOX 360 to connect

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tplink Archer AX1500 UPNP not allowing XBOX 360 to connect

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tplink Archer AX1500 UPNP not allowing XBOX 360 to connect
tplink Archer AX1500 UPNP not allowing XBOX 360 to connect
2022-04-11 02:01:59
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: AX1500(US)_V1_220117

I've had this AX1500 router for a little under a year now.  Hardware revision is 1.0.  I also have 3 xbox consoles on my home network, an XBOX One and two XBOX 360.  The XBOX 360 units lost the ability to connect to XBOX Live approximately 2 weeks ago.  Connection test shows they are connected to the network and internet, but not XBOX Live.  The XBOX One still works.

 

I believe this may have corresponded to the firmware update from AX1500(US)_V1_201230 to AX1500(US)_V1_220117.  

 

I've tried everything on the XBOX forums and believe it is the router, not the consoles.  The consoles work fine when either is connected directly to the cable modem bypassing the router.  Modem is a Motorola DOCSIS3.0 unit that has no built in routing.  

 

All 3 consoles are on wired connection.  One of the 360 units has wireless, but trying that yields the same results.

 

I've tried enabling/disabling UPNP.  Factory reset router.  Nothing seems to help.

 

At my wit's end here.  Anyone have this model or have a similar issue?  

 

I plugged an ancient other brand n150 router up and the xbox's all connect fine.  Everything else in my house is massively slower though.

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3 Reply
Re:tplink Archer AX1500 UPNP not allowing XBOX 360 to connect
2022-04-14 22:53:45

Bump, no answer at all?  No one else has this router?  Or no one from support reads the forums?

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Re:tplink Archer AX1500 UPNP not allowing XBOX 360 to connect
2022-04-15 03:45:28

@VonCletus 

 

Sorry, I missed your thread for days. To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up. Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:tplink Archer AX1500 UPNP not allowing XBOX 360 to connect
2022-06-04 04:35:24

I ended up buying a different router.  There is no fix for this.  UPNP on the AX1500 does not recognize requests from a 360 console, or a XBOX One X running 360 software.

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