AX-1800 Loses Configuration

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AX-1800 Loses Configuration

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX-1800 Loses Configuration
AX-1800 Loses Configuration
2022-09-03 14:04:56
Model: Archer AX1800  
Hardware Version: V2
Firmware Version: 2.1.5 Build 20211231 rel.73624(5553)

My router has lost part of it's configuration several times.  This has required reloading it.  

 

The last time it disabled the wifi.

 

This has occurred with no power failure.

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#1
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Re:AX-1800 Loses Configuration
2022-09-03 18:24:14

  @wjmeier 

 

Have you tried updating the firmware?  Where do you live?  The US version of the AX1800 does not have the router version or firmware version you referenced in your post.  However, it does appear to be a little old.  

 

Has the router been stable otherwise?  The only other thing I can think of is the power supply is going bad not providing a stable DC voltage input.

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#2
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Re:AX-1800 Loses Configuration
2022-09-03 18:35:22 - last edited 2022-09-03 18:36:26

I am in the US. The router indicates it is up to date on firmware. It is also set to automatically update.

 

I will look for another power supply to see if that works.

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#3
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Re:AX-1800 Loses Configuration
2022-09-03 20:16:52

I replaced the factory 12V 1.5 A power supply with a 12V 2.0 A power supply.  Hopefully, this will stop my problem.

 

I have a USB device connected and every Ethernet port in use.

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