Good morning team,

I recently purchased a UB500 USB Bluetooth adapter.  Installation seemed successful as my Windows 10 (Home) laptop recognizes bluetooth capability, I can see bluetooth devices available to connect to and other devices can see my laptop, however, I cannot connect to my Arc Star speaker   I've tried the following troubleshooting steps so far.

-Ensured by Galaxy S21 Ultra can connect via Bluetooth to the speaker and my PC (killed Bluetooth on my phone afterwards)

-Rebooted my PC

-Downloaded drivers from TP-Link support page for the UB500

-Remove the speaker in device settings (failed)

-Remove the speaker via the device manager (failed)

-Restarted the device association service

-Uninstalled/reinstalled the UB500 in device manager

Are there any other troubleshooting steps you can think of that may help?