Deco's Randomly Fall Off the Network

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Deco's Randomly Fall Off the Network

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Deco's Randomly Fall Off the Network
Deco's Randomly Fall Off the Network
2023-05-22 19:36:16
Model: Deco XE75  
Hardware Version:
Firmware Version: 1.0.1 Build 20221209 Rel. 57967

Both of the Deco XE75's I have randomly fall off the network at the same time. The logs show a lot of Errors and Warnings:

 

Mon May 22 14:19:58 2023 daemon.err bandwidth_contr: get mode: 11AHE80

 

Mon May 22 14:19:58 2023 daemon.err bandwidth_contr: Sending TIPC data. Total 20 bytes.

Mon May 22 14:21:08 2023 daemon.err udhcpd[11230]: Sending ACK to 192.168.68.59

Mon May 22 14:21:08 2023 daemon.err udhcpd[11230]: clear ip 3b44a8c0

Mon May 22 14:21:59 2023 daemon.err bandwidth_contr: get mode: 11AHE80

 

Mon May 22 14:21:59 2023 daemon.err bandwidth_contr: Sending TIPC data. Total 20 bytes.

Mon May 22 14:23:59 2023 daemon.err bandwidth_contr: get mode: 11AHE80

 

Mon May 22 14:23:59 2023 daemon.err bandwidth_contr: Sending TIPC data. Total 20 bytes.

Mon May 22 14:25:59 2023 daemon.err bandwidth_contr: get mode: 11AHE80

 

Mon May 22 14:25:59 2023 daemon.err bandwidth_contr: Sending TIPC data. Total 20 bytes.

Mon May 22 14:27:59 2023 daemon.err bandwidth_contr: get mode: 11AHE80

 

Mon May 22 14:27:59 2023 daemon.err bandwidth_contr: Sending TIPC data. Total 20 bytes.

Mon May 22 14:29:59 2023 daemon.err bandwidth_contr: get mode: 11AHE80

 

Mon May 22 14:29:59 2023 daemon.err bandwidth_contr: Sending TIPC data. Total 20 bytes.

Mon May 22 14:31:59 2023 daemon.err bandwidth_contr: get mode: 11AHE80

 

Mon May 22 14:31:59 2023 daemon.err bandwidth_contr: Sending TIPC data. Total 20 bytes.

Mon May 22 14:32:09 2023 daemon.err client_mgmt: client(CC-A7-C1-21-28-5D) not found in arp table disconnect_counter=0

Mon May 22 14:33:07 2023 daemon.err udhcpd[11230]: Sending ACK to 192.168.68.51

Mon May 22 14:33:07 2023 daemon.err udhcpd[11230]: clear ip 3344a8c0

Mon May 22 14:33:30 2023 daemon.err udhcpd[11230]: Sending ACK to 192.168.68.60

Mon May 22 14:33:30 2023 daemon.err udhcpd[11230]: clear ip 3c44a8c0

Mon May 22 14:33:59 2023 daemon.err bandwidth_contr: get mode: 11AHE80

 

Mon May 22 14:33:59 2023 daemon.err bandwidth_contr: Sending TIPC data. Total 20 bytes

 

I have these wired together with and Cat5E Ethernet back haul from my house to my shop. Length of cable run is approx 150 ft. 

 

Please advise. 

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Re:Deco's Randomly Fall Off the Network
2023-05-23 00:07:28

  @Jace_K,

The bandwidth control features are normally related to the QoS and Priority Device Settings on your router, so you may first try removing any priority devices and removing any QoS settings that have been automatically set, or disable the function altogether.

 

You may try bringing a node to the main node to see if the problem may be related to your ethernet cable, such as a fault or bad wire. Its possible that the cable functions fine until a large amount of data is sent through it - causing the fault to introduce more interference. These alerts could also be indicators of the Deco Nodes attempting to negotiate the speed between the two.

 

What is your signal quality/bandwidth at your satellite node compared to your main node?

Also, when the disconnect happens, do the decos come back online or do they have to be rebooted.

 

Lastly, if you can catch it quick enough, take a look at your Deco App to make sure that the nodes are still attempting to communicate with a wired connection and that they did not switch to wireless for a moment.

 

 

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