Cannot access icloud.com from Archer AX6000

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Cannot access icloud.com from Archer AX6000

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot access icloud.com from Archer AX6000
Cannot access icloud.com from Archer AX6000
2023-08-12 01:46:29
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.3.0 Build 20221208 rel.45145

I cannot sign into icloud.com from my PC connected to the Archer AX6000. Neither wired nor wi-fi. I get an error every time. I can connect my PC to the hotspot on my smart phone and it works. It will not work connecting thru the tp-link router.

 

I have worked with Apple on this for hours, and the only thing they said was it would not work thru my router, but since it did work on the hotspot via my phone. They suggested I contact the manufacturer of my Router.

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Re:Cannot access icloud.com from Archer AX6000
2023-08-13 21:54:54

  @Steve_B63 

 

one thing to check is to see what dns you are using. It could be blocking it. Another may be the firewall. Try changing the settings.  Also bypass the router and connect direct to the modem and see if that works.

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Re:Cannot access icloud.com from Archer AX6000
2023-08-14 23:26:10

  @Steve_B63,

On top of the firewall settings, I would recommend trying to change the DNS server that you are using for your network to a common service such as Google's or Cloudflare's servers. It is possible that the traffic is being blocked outside of your network, so i would start with changing the DNS.

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