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Having to reboot after firmware upgrade

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Having to reboot after firmware upgrade

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Having to reboot after firmware upgrade
Having to reboot after firmware upgrade
2023-11-20 21:23:39 - last edited 2023-11-25 03:13:50
Tags: #Firmware Update
Model: Archer AX55  
Hardware Version:
Firmware Version: 1.2.5 Build 20231025 rel.50143

I bought this router 3 months ago and it's been working with no issues.  I've been very happy with it.  A couple of days ago, I upgrade the firmware to version 1.2.5 Build 20231025 rel.50143.  Since then, I've had to reboot the router several times a day because of dropped connections.  How do I go about downgrading?

 

Thanks.

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#1
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1 Accepted Solution
Re:Having to reboot after firmware upgrade-Solution
2023-11-25 03:09:12 - last edited 2023-11-25 03:13:50

  @AnnetteT 

 

I downgraded to firmware 1.2.3 Build 20230603 twelve hours ago and I've had no dropped connections!

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#3
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3 Reply
Re:Having to reboot after firmware upgrade
2023-11-22 01:52:08

  @AnnetteT 

 

Hello, thank you very much for posting on TP-Link Community.

We would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your email inbox and respond.    

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:Having to reboot after firmware upgrade-Solution
2023-11-25 03:09:12 - last edited 2023-11-25 03:13:50

  @AnnetteT 

 

I downgraded to firmware 1.2.3 Build 20230603 twelve hours ago and I've had no dropped connections!

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#3
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Re:Having to reboot after firmware upgrade
2023-11-28 02:44:00

  @AnnetteT 

 

Thanks a lot for the update, glad to hear that it works fine on previous 1.2.3 firmware, and if it is convenient for you, you could also continue debugging with our senior engineer to locate the new firmware issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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