Archer A9 Firmware

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Archer A9 Firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer A9 Firmware
Archer A9 Firmware
2023-12-08 23:03:34
Model: Archer A9  
Hardware Version: V6
Firmware Version: 1.1.0 Build 20200416 rel.72485(5553)

In both my TP-Link phone app and browser control panel it says there is no firmware update for this router. However, on this website it says there is

https://www.tp-link.com/us/support/download/archer-a9/#Firmware

 

Why isn't the app or control panel detecting the firmware update?

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Re:Archer A9 Firmware
2023-12-11 14:25:16

I chatted with a customer service person online and they basically just said they don't know and that customers should just check the firmware update page on the website and do the update manually.

What I don't understand is how would a customer know to do a firmware update in the first place if the app or browser control panel says there is no firmware update available? 

What's the point of even having that option in the phone app if it won't tell you if there's one available and on top of that cannot install a firmware update manually from a phone?

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