Only 2G

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Only 2G

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Only 2G
Only 2G
2024-01-14 19:24:21
Model: Deco X20  
Hardware Version: V4
Firmware Version: unknown

Connected one X20 to my Spectrum Router (router connected to my Spectrum Modem).  Router as both 2.4G & 5G.  I use the 5G all the time.  But when I connected my new X20 to the router, it only shows I have 2G thru the X20, but does not change the 5G on my router.  The Deco app only shows 2g and does not show 5G capability.  

 

What do you suggest?  Do I reset the modem, router our X20?

 

Please advise.

 

Dennis Heck

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Re:Only 2G
2024-01-15 06:22:55

  @denheck Are both wifi bands active in the wifi settings in the Deco app?

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