How to delete offline clients from AX3200

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How to delete offline clients from AX3200

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How to delete offline clients from AX3200
How to delete offline clients from AX3200
2024-01-28 20:23:21 - last edited 2024-04-07 21:52:26
Tags: #delete offline client
Model: Archer AX3200  
Hardware Version: V1
Firmware Version: 1.1.2 Build 20230829 rel.65573(5553)

Hello, I am trying to find out if there is a way to delete the offline client list from an AX3200 for devices that you may no longer own or are on yoru network that still show up as an offline device with an IP reservation.  I have a lot of IoT devices, so would prefer to be able to clear this out periodically, but the only way I am aware to do that is with a full reset.  I do know from helping others set up a Deco system that you can delete offline devies, albeit it one at a time, but at least it can be done on those, but no such luck with the web management page or Tether software form what I could find.  Thank you.

Brian
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Re:How to delete offline clients from AX3200-Solution
2024-04-06 13:00:13 - last edited 2024-04-07 21:52:26

So I was in the TP-Link Tether app earlier this week, which I usually do not use to manage my router, but it had recently ben updated, and to my surprise, under "Clients" from the home page, scrolled all the way to the bottom, and the offline client list was visible, and allowed me to delete clients no longer needed!  I am not 100% sure if the most recent update added this visibility, or if a previous update did, but I am now able to delete my offline clients!  I will try to attach a screenshot form my phone to illustrate this.  My Tether app version is Version 4.5.11 (Build 502) running on an iPhone 12 Pro with IOS 17.4.1.

 

5533a37f04e54ebbb4241f319a1c8d17.               6c563a837a42458eb5368b2a09cdf874

Brian
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Re:How to delete offline clients from AX3200
2024-01-29 20:40:12

  @BigB13 

 

That's a known issue that could be resolved with a new FW update only - here's some history.

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Re:How to delete offline clients from AX3200
2024-04-06 11:46:49 - last edited 2024-04-06 11:47:14

@BigB13 - To give you an idea how long this issue has been around (at least). I have an AC4000 MU-MIMO Tri-Band Wi-Fi Router that is approximately 6 years old and despite the router still working perfectly, the 'Refresh' button/link at the top of the DHCP Client list, has never done anything and no amount of reboots or restarts would clear the DCHP Client list.

 

The config interface for my router has a currently Online device section but does not have a dedicated Offline section, however, the screenshot below for my router is under Advanced > Network > DHCP Server, and displays all devices both current and past that have been connected to the router. It used to have about 35+ clients under it before I did a factory reset, which as you mentioned is also the only way I have found to clear this list. I backed up the router settings and reloaded them after the reset so this took me all of 3-5 minutes.

 

2799d69309ed43c9a154fbc1c632d264

 

 

Strangely, after I did a factory reset and reloaded my backed-up config, webpages started displaying qiucker in my browsers and random lag went away.. Prior to the reset, there had been on average, a 3-5 second delay (though occasionally longer) for a page to load from when I would type in a URL and hit enter as well as getting lag and refresh issues (tiles not loading) on my smart TVs and streaming devices. Now everything loads almost instantaneously as expected. Kind of hard to believe a bloated client list would cause loading/lag issues but other than a cleared device list all my settings are the same...YMMV.

 

 

 

 

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Re:How to delete offline clients from AX3200-Solution
2024-04-06 13:00:13 - last edited 2024-04-07 21:52:26

So I was in the TP-Link Tether app earlier this week, which I usually do not use to manage my router, but it had recently ben updated, and to my surprise, under "Clients" from the home page, scrolled all the way to the bottom, and the offline client list was visible, and allowed me to delete clients no longer needed!  I am not 100% sure if the most recent update added this visibility, or if a previous update did, but I am now able to delete my offline clients!  I will try to attach a screenshot form my phone to illustrate this.  My Tether app version is Version 4.5.11 (Build 502) running on an iPhone 12 Pro with IOS 17.4.1.

 

5533a37f04e54ebbb4241f319a1c8d17.               6c563a837a42458eb5368b2a09cdf874

Brian
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Re:How to delete offline clients from AX3200
2024-04-06 16:21:03 - last edited 2024-04-06 23:12:55

  @BigB13 

 

 

I'm not using tether app for management either but obviously we'll have to, unless they implement this in the router WebGUI as well.

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Re:How to delete offline clients from AX3200
2024-04-06 22:26:30

  @terziyski Yeah, it's kind of funny because the app directs you to the web interface for some advanced settings, but something like this that should be relatively simple to add to the web interface isn't available in it.  But, at least there's a way to clear out offline devices. Can't complain too much, as this is my third TP-Link router and all three have been solid and reliable for consumer grade routers.

Brian
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