Duplex Issue
Hey everybody!
So I had deployed an Archer AX6000 a little less than a year ago due to my upgrading to a 1 gig ISP. FF to about a week and a half ago where I upgraded to 2.5 gid internet.
My ISP took the old cable modem and upgraded me wtih an Arris CM9200 DOCSIS 3.1 unit. I connected everything, set out for blazing speed records and well.utter disappointment. It turns out that my units are negotiation 2.5gpbs full duplex on the screen, Modem confirmed by ISP to be negotiating 2.5 as well., but it's looking like I can't get negotiation on the hardware side. This is indicated by the LED status lights on the ethernet port of my modem. I am only getting one amber connection status light on the bottom of the jack, indicating a half duplex connection, which is rated for approximately 1000 mbps, or 1 gig.
After having an ISP tech to the house, restarting, rebooting, firmware roll back, restart, firmware upgrade, QoS off, parental controls off, unplug this, check this CAT6 cable, plug in a CAT7 cable, test with this PC, run to the store 40 minutes away and buy another router with 2.5g support, hit all my lines with a Klein Netowrk cabkle tester to ensure I didn't mess up one of the strands in my cables and I'm still dead in the water with using the full capabilites of this network. At most, I can squeeze 1 gig out of this thing on a hardwired PC. I don't know what I haven't tried yet and I don't know how long this thing has NOT been working to it's full potential.
Oddly, when I restart my router while it is connected to my modem, I will get the green status light denoting a 2.5 gig connection and then it drops. At times, I have gotten the 2.5 light to remain on, but I couldnt negotiate an actual internet connection. I CAN however, get a 1 gig negotiation out of it with my PC...both lights on the back of the modem glow amber. Now, I know one of the things might come up and that being, WELL you have no devices on your network that can run 2.5 gig, BUT disregarding that, I am still in belief that the router itself should connect at the 2.5 gig setting in order to divide the traffic up between the LAN devices. Please correct me if I'm wrong here!
I gave up on the AX6000 and went and bought a BE9300. While I have seen marked improvements in the Wifi side of things compared to how the AX6000 ran, I still cannot get full activation of the 2.5 full duplex. Please help!